Scheme Rules 2021

Emergency Medical Transportation Examples

1. Where a member is medically unstable and requires urgent transfer to the nearest appropriate facility capable of providing stabilising treatment, emergency medical transport will be authorised to that facility.
2. Where a member is clinically unstable and appropriate treatment is not available in-country, emergency transportation will be provided to the closest suitable destination.
3. Where South Africa is the closest or most appropriate destination for emergency care, emergency medical transport to South Africa will be provided.
4. Where a member has been clinically stabilised (not requiring emergency transportation care) and appropriate treatment was provided in-country or at the closest suitable destination that was not South Africa, onward travel or return travel to South Africa no longer falls part of the emergency medical transport benefit.